Dear Valued Client,

Ensuring the health and safety of our clients, team, and community are our top priority. We have implemented additional protocols to maintain a safe, sanitized, and pleasant environment for all. A reminder email will be sent two days prior to your scheduled appointment.

Mask policy:

Our staff will continue to wear masks. For all services, it is not mandatory for clients to wear a mask, but still highly encouraged.

If you have a cough, runny nose, high temperature, or generally not feeling well, we kindly ask that you reschedule. You will not be charged a late notice fee.

Please arrive alone. We will not allow anyone else to enter other than the appointment holder.

For PERMANENT MAKEUP SERVICES:

If you are booking a ColourBoost, please email clear pictures of your brows before scheduling. This allows us to determine if your brows are ready for a touch-up. Frequent touch-ups can lead to undesirable results, and the timing between them varies for everyone. If you book without prior assessment and it’s determined that your brows are not ready, your deposit will be forfeited.

Booking policy:

For any permanent makeup services over 90 minutes, we ask for one week's notice if you need to reschedule, otherwise you will forfeit your deposit.

For permanent makeup services 90 minutes and under, please allow 48 hours notice to avoid losing your deposit.

The team at Pretty In The City